Terms & Conditions
PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SITE OR ORDERING ANY PRODUCTS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE AND/OR ORDER ANY PRODUCT. BY USING THE SITE AND/OR ORDERING ANY PRODUCT YOU ARE ACKNOWLEDGING THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE TERMS.
About Maison del GustoMaison del Gusto is a registered company under company number RCI 12S05810 with registered office in Monaco.
Our VAT number is FR 6400009795 5
Our contact details are the following:
Le Soleil d’Or
7-9 Rue Aureglia
+377 (0) 97 97 1793
The publication director is Mr. Graziano Mazzucco.
HostingThe site www.maisondelgusto.com is hosted by:
2 Rue Kellermann
Bp 80157 59053 Roubaix Cedex 1
By using this site you agree to the terms and conditions described below. The company MAISON DEL GUSTO SARL reserves the right to modify these terms at any time without notice. All materials on this site (text, graphics or multimedia) are the property of MAISON DEL GUSTO SARL and their respective authors. This Site contains or uses certain contents and material, including written materials, third party information, software, source and/or object code, data, images, video, music, sounds, trademarks, text, graphics, logos, button icons, audio clips, digital downloads, data compilations, patents (collectively “Content”), which is derived in whole or in part from material supplied by Maison del Gusto and other sources or is the property of Maison del Gusto or its content suppliers, and may be protected by the applicable national and international copyright and intellectual property laws and other laws, rules and regulations. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any Content without Maison del Gusto’s prior written permission.
Maison del Gusto does not permit the use of its trademarks, intellectual property rights, names or its products names in advertising, as an endorsement for any product or service or for any other commercial purpose without express prior written permission. Similarly, Content may not be used without express prior written permission.
You may not remove any copyright, trademark or other intellectual property or proprietary notice contained on the Site or any of the Content.
You may use the Site and the Content offered on the Site only for personal, non-commercial purposes and in accordance with the Terms. You may use Content offered for downloading (if any) for personal and non-commercial use only and subject to the rules that accompany that particular Content. You may not use any Content in a manner that exceeds the rights granted for your use of the Content. You may not use any data mining software, robots, spiders, web-crawlers, or similar data gathering and extraction tools on the Content, frame any portion of the Site or the Content, or reproduce, reprint, copy, store, publicly display, broadcast, transmit, modify, translate, port, publish, sublicense, assign, transfer, sell, loan, or otherwise distribute the Content without Maison del Gusto prior written consent. You may not circumvent any mechanisms included in the Content for preventing the unauthorized reproduction or distribution of the Content.
The Site and the related Products are only intended for individuals resident in the following serviced countries:
Monaco, France, Germany, Belgium, Luxemburg, Netherlands, UK, Italy, Spain, Portugal, Switzerland, Austria, Finland, Norway, Ireland, Greece, Denmark, Sweden, Bulgaria, Cyprus, Estonia, Hungary, Iceland, Latvia, Lithuania, Malta, Poland, Romania, Czech Rep.
Maison del Gusto does not accept orders of Products from individuals resident or located outside said Serviced Countries.
Orders of Products by end users only
The orders of Products placed through the Site are exclusively intended for end users for personal and non-commercial purposes, excluding any resale of Products in any manner. The resale and/or distribution of Products obtained through the Site are exclusively prohibited by these Terms.
By using the Site or placing an order of Products through this Site, you warrant that:
- You are legally capable of entering into binding contracts;
- You are at least 18 years old, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into and be legally bound by these Terms. In any case, you warrant that you are at least 13 years old, as the Site is not intended for children under 13. If you are under 13 years of age, then please do not use the Site;
- You are using the Site or placing an order of Products for personal and non-commercial purposes;
- You are resident or located in one of the Serviced Countries;
- You are accessing the Site from that Serviced Countries
Information available on the Site
Maison del Gusto does not guarantee, and assumes no responsibility for, the accuracy, timeliness, correctness, or completeness of the Content. Any conclusions that users draw from the information presented on the Site are their own and are not to be attributed to Maison del Gusto. You agree that you must evaluate, and bear all risk associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL MAISON DEL GUSTO, ITS SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE CONTENT AND/OR SITE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT MAISON DEL GUSTO IS NOT LIABLE FOR ANY CONDUCT OF ANY USER.
IN PARTICULAR, MAISON DEL GUSTO IS NOT RESPONSIBLE FOR INDIRECT LOSSES WHICH HAPPEN AS A SIDE EFFECT OF THE MAIN LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, REVENUE, PROFITS, OR BUSINESS.
1. Collection of data
What does Maison del Gusto collect and how does it use data about you? In order to:
- Administer your accounts and subscriptions with Maison del Gusto;
- Process orders, payments or applications submitted by you;
- Customise the service Maison del Gusto provides to you through the Site;
- Administrate or otherwise carry out Maison del Gusto obligations in relation to any agreement you have with Maison del Gusto;
- Anticipate and resolve problems with any Products supplied to you or ordered by you;
- Carry out market research and tracking of sales data; and
Send you information about Maison del Gusto Products and services (if you have chosen to not oppose to such information).
Although Maison del Gusto does not make it compulsory to provide Maison del Gusto every item of information Maison del Gusto asks for, the more information you volunteer (and the more accurate it is) the better Maison del Gusto can tailor its services for you.
3. Overview of the Site
4. Collection and use of Personally identifiable Information
- You can currently view the Site without providing any “personally identifiable information”, defined as information such as your name, address, date of birth and other information that can be used to identify you (“Personally Identifiable Information”).
- The only Personally Identifiable Information about you that Maison del Gusto collects is information that you voluntarily provide to Maison del Gusto through the Site. For example, if you choose to purchase Products offered for sale on the Site, Maison del Gusto will need certain information, including Personally Identifiable Information such as your name, telephone number, address and credit card number in order to process payment for your order. Additionally, you can create user profiles, sign-up to receive newsletters by email, or request to be added to Maison del Gusto mailing list. In such cases you will be asked for your name and email address. You may also be asked for additional information or Personally Identifiable Information to help Maison del Gusto better serves you. Maison del Gusto will use such information and Personally Identifiable Information to, among other things, provide Products, respond to your requests and inquiries regarding Maison del Gusto Products and our company and to send you information about Products that Maison del Gusto thinks might interest you.
Generally, Maison del Gusto does not share the Personally Identifiable Information collected - or that you provide to Maison del Gusto - through the Site with third parties unless Maison del Gusto has obtained your prior consent.
However, Maison del Gusto may share Personally Identifiable Information about you with affiliates and with agents and contractors that assist Maison del Gusto in administering the Site and in providing Products and services to you, in response to legal process or when Maison del Gusto believes that the law requires it (for example, in response to a court order) or to protect the rights, property or safety of Maison del Gusto, the Site, users of the Site and others.
In addition, in the event that assets relating to Maison del Gusto are transferred or sold to another entity, Personally Identifiable Information may be transferred to the acquiring entity and/or to potential acquiring entities.
- Any data about you, including Personally Identifiable Information, may be processed by Maison del Gusto in Monaco and will be stored on Maison del Gusto servers in Monaco.
Any data about you, including Personally Identifiable Information, are kept for ten (10) years.
You may also request (by sending an e-mail to Maison del Gusto – see article 8 below) to delete your Personally Identifiable Information at any time as soon as your order of Products has been processed and delivered.
5. Collection and use of non-personally identifiable information
5.1 Information you provide in communications via the Site
Subject to applicable mandatory laws, rules or regulations, Maison del Gusto does not consider any information other than Personally Identifiable Information communicated to Maison del Gusto (e.g., questions, comments, ideas or suggestions) confidential and Maison del Gusto has no obligations of confidentiality to you with respect to such information as long as such information is not Personally Identifiable Information.
You understand and agree that anything you transmit to Maison del Gusto may, subject to applicable law, be used by Maison del Gusto for other purposes than those listed in article 4 above.
Furthermore, Maison del Gusto is free to use or appropriate any ideas, concepts, know-how, processes or techniques contained in any communication you send via the Site (including via any email address posted on the Site) for other purposes than those listed in article 4 above including, but not limited to, developing, manufacturing, marketing and selling Products and service using such ideas, concepts, know-how, processes or techniques.
5.2 Additional information collected by Maison del Gusto on the Site
As is true of most website hosts, the Site gathers certain information automatically and stores it in log files. This information includes user’s internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. Maison del Gusto uses this information, which does not identify individual users, to analyze trends, administer the Site, and track users’ movements around the Site. Maison del Gusto does not link this automatically-collected data to Personally Identifiable Information.
A “cookie” is a piece of information that a web server may place on your computer when you visit a web site. Cookies are commonly used by web sites to improve the user experience. Many cookies last only through a single web site session or visit (session cookies). Others may have an expiration date or may remain on your computer until you delete them (persistent cookies).
You can decide if and how your computer will accept a cookie or delete the cookies used in your computer by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of the Site’s features.
Maison del Gusto may occasionally use other companies to set cookies on the Site and gather cookie information for Maison del Gusto. In some cases Maison del Gusto may also use another company to operate web servers for the Site. Maison del Gusto will use the cookie information gathered by these companies in the same manner as stated above.
Maison del Gusto follows generally accepted industry standards to protect the Personally Identifiable Information submitted to or collected by Maison del Gusto. No method of electronic storage, however, is 100% secure. Therefore, while Maison del Gusto strives to use commercially reasonable means to protect any Personally Identifiable Information you submit - or is collected - through the Site, Maison del Gusto cannot guarantee absolute security.
8. Updating your Personally Identifiable Information
Terms of Sale
The following terms establish the general conditions of sale of products offered by the company maisondelgusto.com on its website, accessible at the following address: http://www.maisondelgusto.com /.fr /.it /.net /.co.uk
Any order for a product offered for sale on the website maisondelgusto.com implies acceptance of these terms and conditions of sale.
We invite you to read the terms below.
ARTICLE 1 - Purpose
This contract determines the rights and obligations of the Company maisondelgusto.com and the Client through the sale of properties through the website http://www.maisondelgusto.com.
ARTICLE 2 - Company identification
MAISON DEL GUSTO SARL
Head office :
Le Soleil d’Or
7-9 Rue Aureglia
R.C.I. : 12 S 05810
VAT number : FR 64 00009795 5
Customer services can be contacted by email via the contact form.
ARTICLE 3 - Characteristics of goods and services
The company maisondelgusto.com informs the customer of all the essential characteristics of the goods offered.
In general, these characteristics include the dimensions, weight, quantity, colours and composition of goods available. These characteristics appear to support the photograph illustrating the offer. The consumer recognises that the photograph of the product that appears on the website is indicative only.
The products presented on the site are in accordance with French legislation and standards applicable in France. Unless otherwise stated, the company maisondelgusto.com does not limit geographically the offer.
The product offer is valid as long as displayed to the client on the site www.maisondelgusto.com
The client is aware that the goods will be delivered by postal services.
ARTICLE 4 - Terms and Conditions
The orders on the site maisondelgusto.com are performed in French or English and euro.
The steps required to place orders on the site maisondelgusto.com are detailed on the website www.maisondelgusto.com. It is necessary to create an account to place an order on the site maisondelgusto.com.
Once products are selected, the client has the opportunity to confirm his order, modify the contents of the basket before confirming a final order. The personal information requested (name, email address, billing address, shipping address, payment details and mode) are applied to the customer before final confirmation of the order. The company maisondelgusto.com can’t be held responsible for any information errors entered by the customer, nor any errors or delays in delivery.
The cost of telecommunications to access the website maisondelgusto.com is the responsibility of the customer. Similarly, the costs of appeal to customer service are the responsibility of the client +377 (0) 97 97 1793 (local call cost if calling from Monaco or France).
ARTICLE 5 - Prices of goods and services
All prices are quoted in euro and are inclusive of all taxes including VAT, but excluding costs of delivery.
Delivery charges are shown when viewing your basket on top, when choosing the delivery date and, finally, before you confirm your order for the payment process.
The sale price can be changed at any time by maisondelgusto.com but we will apply the rates that were displayed at the time of your order.
ARTICLE 6 - Conclusion of the online contract
An order can be done on the website maisondelgusto.com (www.maisondelgusto.com).
For each order of Products through the Site, you will be requested to confirm your acceptance of the Terms applicable on the date of the order. After placing an order of Products, you will receive an e-mail from Maison del Gusto acknowledging that Maison del Gusto has received your order of Products. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by Maison del Gusto, and Maison del Gusto will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (“Shipping Confirmation”). The contract between you and Maison del Gusto (“Contract”) will only be formed when Maison del Gusto send you the Confirmation. The Contract will relate only to those Products whose dispatch Maison del Gusto has confirmed in the Confirmation. Maison del Gusto will not be obliged to supply any other Products which may have been part of your order until the Confirmation of such Products has been confirmed in the Confirmation.
ARTICLE 7 - Payment
To set the order, the customer has the choice of the following payment options: Carte Bleue, Visa, Mastercard, American Express.
For payment by credit card, the debit is made at the time of the shipment of the order provided that we have obtained prior permission to debit your account with appropriate payment center, failing which the order could not be taken into account.
The payment order may be revoked in case of misuse of the card in accordance with the agreement between the customer and his bank.
Maison del Gusto adress site HTTPS (Hyper Text Transfer Protocol Secure), allows secure ecommerce transactions. All banking information are not progressed and retained in any way from Maison del Gusto. All transactions are automatically and directly processed on the bank secure site. Online payment by credit card is done in a secure environment via the security system "Secure Sockets Layer", which allows for encrypting your banking information when transmitted over the network.
ARTICLE 8 - Right and withdrawal period
maisondelgusto.com means that any customer who is not satisfied with the products ordered on the website can exercise his right of withdrawal under the best conditions.
The customer returning the product within that period shall have the right to exchange or refund the price of product ordered and reimbursement of shipping costs. The shipping costs for returned products remain the responsibility of the customer. The products must be returned in perfect condition for resale in their original state (packaging, accessories, instructions ...) and duly sealed to “Le Soleil d’Or” 7-9 Rue Aureglia, 98000 Monaco. You have a legal obligation to take personal care of the Products while they are in your possession.
The right of withdrawal cannot be exercised for fresh products (forwarding difficulties, risk of deterioration and rapid expiration).
Maison del Gusto will not be responsible or liable if any Product you wish to return is delivered late or lost. In addition, Maison del Gusto has sole discretion in determining whether the Products are in original condition when returned to Maison del Gusto.
ARTICLE 9 - Repayment Terms
In case of exercise of right of withdrawal, the company maisondelgusto.com agrees to reimburse the customer the money paid, without charge within a maximum of 30 days.
Note that the customer can also choose a replacement product.
ARTICLE 10 - Delivery
maisondelgusto.com is committed to deliver the goods ordered within 30 days from the order. If a product is unavailable or out of stock, customer will be informed at the earliest and may cancel the order. It may then request a replacement product or refund.
Products purchased on the Site may only be shipped to locations in the Serviced Countries. Any delivery address situated outside the Serviced Countries will be refused during the ordering process.
All claims must be sent to the address indicated in section 2. The client will check the general appearance of the packaging of the product delivered, in case of damage, he undertakes to report on the purchase order. In addition, he will inform the company maisondelgusto.com within three days by phone +377 (0) 97 97 1793 (local call cost if calling from Monaco and France). In case of non-conformity of goods delivered, the company maisondelgusto.com will exchange the product or refund the customer.
maisondelgusto.com puts everything in place to complete orders for delivery dates requested by the customer when ordering. Once an order is placed by the customer and the payment was authorized, the order is shipped the same day if the order was placed before 11am, and the business day following the validation of the order if after 11am. The selection of the delivery date desired by the customer is an indication not binding.
During the ordering of Products process, you will be requested to select a shipping method. Maison del Gusto will inform you of the shipping costs in the order of Products summary displayed on the Site before you confirm your order. This amount will be payable by you in addition to the price, including taxes, of the Products ordered.
Orders containing fresh
Fresh products require special packaging to maintain the required temperature until delivery. Thus, for all orders containing products requiring refrigeration between 0 and 4 °C, the delivery is made mandatory by express carrier.
The recipient agrees to be present during the delivery of an order containing fresh produce. In fact, maisondelgusto.com can’t be held responsible if the cold chain was broken because the recipient was not present at the time of delivery.
It is for recipients to check the status of the package of the delivery with the carrier. Any discrepancy in the receipt must be reported within 48 hours to our customer services in order to initiate a refund from the carrier.
ARTICLE 11 - Personal information
For the success of the order, personal data collected will be processed by computer, the customer acknowledges having knowledge of this matter.
As such, the information may be disclosed concerning the business partners of the company with the sole aim to fulfill the order and delivery of products.
The computer processing has been declared to the CNIL on the following number: 1386970. In any case, maisondelgusto.com will not disclose the personal information of its customers to third parties for commercial purposes.
The customer has a right of access and correction with respect to any information about the files contained in the company maisondelgusto.com.
ARTICLE 12 - Applicable Law
The parties agree that these terms and conditions of sale are subject to the application of French law.
ARTICLE 13 - Settlement of disputes
In the event that a dispute should arise from this contractual relationship, the parties agree before any legal action to seek an amicable solution.
Any dispute concerning the interpretation or enforcement of these terms and conditions shall, failing agreement, shall be brought before the competent courts.
ARTICLE 14 - Force Majeure
Maison del Gusto will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under the Terms of any applicable laws, rules or regulations that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
- Impossibility of the use of public or private telecommunications networks; and
Maison del Gusto's performance under the Terms of any applicable laws, rules or regulations is deemed to be suspended for the period that the Force Majeure Event continues, and Maison del Gusto will have an extension of time for performance for the duration of that period.
ARTICLE 15 - Partial non-validity
If one or more clauses of these terms and conditions of sale were deemed illegal or invalid, such invalidity would not apply to invalidate other provisions of these conditions retain their full force and effect.
ARTICLE 16 - Evidence
These confirmations will be archived at the center of society Maison del Gusto and will be considered proof of the nature of the agreement and the date within the meaning of the Law of 13.03.2000.
We want everyone who visits the Maison del Gusto website to feel welcome and find the experience rewarding.
What are we doing?
To help us make the Maison del Gusto website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0.
These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Maison del Gusto website.
How are we doing?
We're working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving.
Maison del Gusto is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
Whilst Maison del Gusto strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Maison del Gusto website, please don’t hesitate to contact us.